Rules engine

Automation

Trigger → conditions → action. Reminders, feedback loops, unpaid follow-up.

Active rules

3/4

Runs (24h)

Success

50%

Rules

Trigger · condition · action

24h WhatsApp reminder
trigger: appointment_24h_before → channel: whatsapp
if: status=confirmed
2h SMS reminder
trigger: appointment_2h_before → channel: sms
if: status=confirmed
Post-visit feedback
trigger: visit_completed → channel: email
Unpaid invoice reminder (3d)
trigger: invoice_unpaid_3d → channel: whatsapp

Run log