Public booking flow - branch, specialty, doctor, slot, details.
"This is what your clinic's patients see. No login required, WhatsApp confirmation goes out automatically."
Confirmation with appointment details and portal link.
"Portal link is the compliant channel - no diagnosis details ever go over WhatsApp or SMS."
Approvals queue with the new online booking flagged.
"Administration is the operational control center - approvals, reminders, exports, staff."
Dedicated inbox for online bookings with approve/reject.
"Every online booking is auditable and can be approved with one click."
Doctor sees today's queue with an Online badge.
"Doctors don't need to hunt - online bookings surface here immediately."
Personal day view with source-coded appointments.
"Champagne outline = source: Online Booking."
Status flip to Checked in from the Appointments list.
"One click. Everything downstream - queue, doctor view, billing - updates in real time."
Specialty-driven form loads with the right fields.
"Encounter templates come from the Specialty Setup Wizard - no manual field building."
Draft → Signed → Locked. Unlock requires reason + audit.
"Compliance-aware - locked notes can't be silently rewritten."
Reports go out as portal links, never raw over WhatsApp.
"This is the core privacy rule. Everything sensitive lives behind the portal."
Invoice created from appointment with items and VAT.
"Billing pulls straight from the appointment - no re-typing."
Full history of WhatsApp / SMS / Email with delivery status.
"Every message tracked and searchable."
Trigger → condition → action, with a live run log.
"This is where the clinic scales - no more manual reminders."
Patient view - appointments, reports, invoices, documents.
"Zero internal notes exposed. Only patient-visible summary."
Toggle roles in the topbar to see the UI reshape.
"Auditor sees only what compliance needs - no edit rights, full audit trail."
Language switch flips the whole interface for Arabic clinics.
"Built RTL-ready from day one. Full translation is the next milestone."
Pick a specialty; services, encounter fields, and report template apply.
"This is how a new clinic goes live in an hour, not a quarter."
Filterable log of every important action.
"Compliance-aware by default - not bolted on later."